Our focus on execution and outcomes is helping HHS leaders modernize systems, operations, and programs with confidence
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HHS leaders are responsible for delivering some of the nation’s most critical health and human services programs, at national scale, under rigorous oversight, and with no room for disruption. From advancing biomedical research to administering essential benefits and services, execution failures are not abstract risks; they carry real consequences for people, programs, and public trust.
In this environment, leaders must navigate a growing set of pressures that shape every decision they make, including:
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BACK TO TOP
Delivering the mission under growing pressure
Our purpose
With authenticity and integrity, we collaborate with Department of Health and Human Services (HHS) leaders to think creatively and act boldy to solve complex problems. The work we do is forward-thinking and transformational. We turn our ideas into action to consistently deliver value to our clients and the American people.
Get the latest insights and real-world examples that are shaping the leading practices across federal health operations.
Team
Advancing the nation's health & human services mission
Redefining and realizing the future of health and human services to make society better
Enabling workforce capacity and adoption in an era of constrained resources
Harnessing data to drive outcomes while meeting strict privacy and security requirements
Modernizing aging, mission-critical systems without disrupting care or services
Ensuring the financial sustainability of vital programs amid funding constraints
Safeguarding public health while meeting the highest standards of transparency and accountability
Our team dedicated to serving HHS includes more than 300 professionals of diverse backgrounds with deep industry knowledge and market credibility.
Colleen McGowan
Managing Director, National Institutes of Health (NIH) Lead
Tennyle Walker
Partner, HHS Office of the Secretary (OS) Lead
Megan Beckwith
Managing Director, Administration for a Healthy America (AHA) Lead
Sophie Stern
Principal, HHS Deputy Lead Account Partner and Centers for Medicare and Medicaid Services (CMS) Lead
Meet our team
Meghan Hendery
Principal – Lead Partner, U.S. Department of Health and Human Services (HHS)
How can we effectively operationalize this new federal directive and ensure continuous service delivery and improvement?
Focus on our people
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Meg Hendery is the Lead Partner for the U.S. Department of Health and Human Services (HHS) account. She oversees the firm’s federal HHS portfolio and leads a 250+ person team committed to delivering high-quality, trusted outcomes for clients across the department. Meg started her career in clinical social work, and her focus on understanding challenges in the context in which they exist has underpinned her nearly 20-year career in health and human services. Meg works closely with agency leaders to help modernize services and improve access, quality, and value – bringing together deep sector expertise, innovative thinking, and a strong focus on collaboration and stewardship in support of HHS’s mission.
Principal – Lead Partner, U.S. Department of Health and Human Services (HHS)
Meghan Hendery
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Improved access and outcomes across communities
More confident decisions driven by trusted data and AI
Stronger program integrity, real-time fraud detection, and financial stewardship
Generative AI Solutions
KPMG's Trusted AI
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KPMG’s Trusted AI framework ensures that transformation is responsible, secure, and citizen-focused.
Streamline operations
Improve service delivery
Make data-drive decisions
Build public trust through ethical use
Helping agencies measure and improve access to care by driving insights from data, understanding healthcare context, changing delivery and payment models, and embedding metrics and modern tools into programs and policy design
Click below to view our insights.
Services that improve outcomes
Helping agencies improve accountability, reduce exposure to fraud, waste, and abuse, and strengthen audit readiness across large, complex health programs
Strengthening data architecture, interoperability, and analytics while establishing AI governance and controls that enable earlier, more reliable insights and tightly manage privacy, security, and compliance risks
Stronger program integrity, real-time fraud detection, and financial stewardship
More confident decisions driven by trusted data and AI
Improved access and outcomes across communities
Modernized systems that improve mission delivery
Policies and strategies that translate into execution
Supporting leaders with program management and portfolio management, policy and regulatory analysis, strategic planning, and practical insight to help priorities move from intent to implementation across regulated environments
Policies and strategies that translate into execution
Upgrading mission-critical platforms by integrating technology, process, and workforce considerations so that agencies can upgrade while maintaining continuity of care, research, grant funding, and oversight.
Modernized systems that improve mission delivery
Taken together, these demands create a widening gap between strategic intent and operational reality. Traditional approaches, isolated modernization efforts, point solutions, or one-time initiatives, often struggle to keep pace with the scale, complexity, and accountability required across federal health programs.
Meeting today’s challenges requires a different way of thinking about execution, one that connects policy, priorities, data, technology, and people into a coordinated operating model that can adapt as conditions change. Read on to see how HHS teams are updating their execution models to deliver more impactful outcomes.
Together, these outcomes reflect a more integrated approach to execution, one that connects data, technology, risk, and people to deliver measurable public impact across HHS programs.
Let's tackle these challenges together
The challenges facing federal health leaders—delivering results under pressure, modernizing responsibly, and sustaining trust at scale—require more than point-in-time decisions. They demand ongoing insight into what works, what’s changing, and how leading organizations are adapting execution over time.
Explore the content below to get a deeper perspective and practical examples across finance, technology, risk, and mission delivery to help leaders strengthen execution today while preparing for what’s next.
Community impact
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Modernized a high-traffic federal health platform to improve user experience for millions of Americans while simplifying administration and support for program teams.
Improving beneficiary access while reducing operational friction:
As patients advocate for themselves and professionals innovate in both treatments and healthcare systems, a collective effort can be made to usher in a new era of healthcare.
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Built an integrated health access analytics capability by connecting data across major federal health programs, giving leaders earlier, more reliable insight into disparities and program performance.
Enabling data-driven policy decisions to address health disparities:
As patients advocate for themselves and professionals innovate in both treatments and healthcare systems, a collective effort can be made to usher in a new era of healthcare.
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Established and implemented a national provider enforcement program that processed thousands of consumer complaints, improving protection from surprise billing while supporting consistent, defensible oversight.
Strengthening consumer protection while enabling regulatory enforcement at scale:
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Insight
Strengthening integrity in government programs
Strategies to elevate payment integrity and defend against fraud in the federal government
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Insight
Fighting fraud in Federal programs
Antifraud efforts utlizing fraud risk management activities and fraud data analytics to combat waste, fraud, abuse and mismanagement with Federal programs
Read more
INSIGHT
Accelerating financial innovation with AI in government
Discover how an innovative approach to managed services is helping agencies enhance their financial processes and maximize value
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INSIGHT
Reducing improper payments in Federal programs
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Insight
Transforming financial managment
Discover how an innovative approach to managed services is helping agencies enhance their financial processes and maximize value
Read more
We’re guided by one goal: Helping HHS deliver mission-specific outcomes that protect the public, strengthen trust, and sustain critical programs at scale.
Our impact: Making a measureable difference
Mission
Cybersecurity
Tech Modernization
Finance Transformation
Mission
Cybersecurity
Tech Modernization
More confident decisions driven by trusted data and AI
Our KPMG team Makes the Difference
Finance Transformation
Insight
GenAI in Asset Management: The digital edge
Explore how the integration of artificial intelligence into customer service operations is revolutionizing client interactions in asset management by enabling rapid, clear responses to inquiries and seamless self-service.
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INSIGHT
Technology fragmentation within the private credit lifecycle
Explore how to overcome the challenges of fragmented technology in private credit, from data inconsistencies to operational inefficiencies.
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INSIGHT
Evolving asset management regulation 2025 report
The KPMG 2025 report examines 200+ regulatory changes in 30 jurisdictions, focusing on growth, markets, digital innovation, investor protection, resilience, and ESG.
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Insight
The rapid rise of retail alternative funds
Navigate the shift to retail alternative funds with strategic adjustments and innovative solutions to tap into a growing market.
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Insight
Five key reasons why technology implementations fail in private markets
Navigate the complexities of private markets by addressing underestimation, data quality, integration, vendor selection and requirement clarity.
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Strengthening data architecture, interoperability, and analytics while establishing AI governance and controls that enable earlier, more reliable insights—and tightly manage privacy, security, and compliance risks.
INSIGHT
Understanding the weak points of HHS security
Five things you can do to start improving your agency’s cybersecurity posture
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INSIGHT
Charting the course
Evolving AI governance in the Federal Government from OMB-24-10 to M025-21 and M-25-22
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Safeguarding Federal Funds
Insight
Strengthening integrity in government programs
Strategies to elevate payment integrity and defend against fraud in the federal government
Read more
Insight
Fighting fraud in Federal programs
Antifraud efforts utlizing fraud risk management activities and fraud data analytics to combat waste, fraud, abuse and mismanagement with Federal programs
Read more
Insight
Transforming financial managment
Discover how an innovative approach to managed services is helping agencies enhance their financial processes and maximize value
Read more
INSIGHT
Accelerating financial innovation with AI in government
Discover how an innovative approach to managed services is helping agencies enhance their financial processes and maximize value
Read more
INSIGHT
Safeguarding Federal Funds
Reducing improper payments in Federal programs
Read more
Insight
Strengthening integrity in government programs
Strategies to elevate payment integrity and defend against fraud in the federal government
Read more
Insight
Fighting fraud in Federal programs
Antifraud efforts utlizing fraud risk management activities and fraud data analytics to combat waste, fraud, abuse and mismanagement with Federal programs
Read more
Insight
Transforming financial managment
Discover how an innovative approach to managed services is helping agencies enhance their financial processes and maximize value
Read more
INSIGHT
Accelerating financial innovation with AI in government
Discover how an innovative approach to managed services is helping agencies enhance their financial processes and maximize value
Read more
INSIGHT
Safeguarding Federal Funds
Reducing improper payments in Federal programs
Read more
Insight
Strengthening integrity in government programs
Strategies to elevate payment integrity and defend against fraud in the federal government
Read more
Insight
Fighting fraud in Federal programs
Antifraud efforts utlizing fraud risk management activities and fraud data analytics to combat waste, fraud, abuse and mismanagement with Federal programs
Read more
Insight
Transforming financial managment
Discover how an innovative approach to managed services is helping agencies enhance their financial processes and maximize value
Read more
INSIGHT
Accelerating financial innovation with AI in government
Discover how an innovative approach to managed services is helping agencies enhance their financial processes and maximize value
Read more
INSIGHT
Safeguarding Federal Funds
Reducing improper payments in Federal programs
Read more
Insight
Strengthening integrity in government programs
Strategies to elevate payment integrity and defend against fraud in the federal government
Read more
Insight
Fighting fraud in Federal programs
Antifraud efforts utlizing fraud risk management activities and fraud data analytics to combat waste, fraud, abuse and mismanagement with Federal programs
Read more
Insight
Transforming financial managment
Discover how an innovative approach to managed services is helping agencies enhance their financial processes and maximize value
Read more
INSIGHT
Accelerating financial innovation with AI in government
Discover how an innovative approach to managed services is helping agencies enhance their financial processes and maximize value
Read more
INSIGHT
Safeguarding Federal Funds
Reducing improper payments in Federal programs
Read more
We’re here to help when you need the answers to questions, such as:
How do we generate trusted, data-driven insights that enhance our policies and prove their impact?
How can we safely and responsibly leverage AI to improve operations, and in ways that our teams will adopt and sustain?
Supply Chain
Supply Chain
INSIGHT
Cutting through the hype of GenAI in HHS
What HHS agencies need to understand about AI
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INSIGHT
Using GenAI as a transformation accelerator
Thinking beyond the tool chain
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INSIGHT
Cutting through the hype of GenAI in HHS
What HHS agencies need to understand about AI
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INSIGHT
The Proximity Premium Addendum
Applying strategic shoring to Federal Government and Department of War Supply Chains
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INSIGHT
Cutting through the hype of GenAI in HHS
What HHS agencies need to understand about AI
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INSIGHT
The modern constituent experience
Led by people, enabled by AI
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Sophie Stern serves as Deputy Lead Account Partner for HHS and Lead Partner for the Centers for Medicare & Medicaid Services (CMS). She leads the delivery and strategic growth of KPMG’s CMS portfolio, working alongside agency stakeholders to advance programs that impact millions of beneficiaries. With nearly 20 years of experience across government, nonprofits, and the private healthcare sector, Sophie guides teams focused on strengthening operational integrity, enhancing customer experience, and implementing scalable solutions — grounded in accountability, collaboration, and a commitment to excellence.
Principal, HHS Deputy Lead Account Partner and Centers for Medicare & Medicaid Services (CMS) Lead
Tennyle Walker leads the firm’s work with the HHS Office of the Secretary (OS). She brings 20+ years of experience leading large, multidisciplinary teams delivering complex financial transformation, accounting, and human capital initiatives. Tennyle partners closely with senior federal leaders to design and implement technology-enabled, high-quality solutions that address agencies’ most complex challenges — supporting sound decision-making, financial excellence, and trusted outcomes through integrity and collaboration.
Partner, HHS Office of the Secretary (OS) Lead
Tennyle Walker
Meghan Beckwith leads the work for the Administration for a Healthy America (AHA). She oversees service delivery and strategic initiatives, helping the agency navigate change while maintaining strong program integrity and risk management. With more than 20 years of experience, Meghan leads teams that apply advanced technology and innovative approaches to meet evolving mission needs, fostering a culture of accountability, collaboration, and continuous improvement.
Managing Director, Administration for a Healthy America (AHA) Lead
Meghan Beckwith
Colleen McGowan leads the firm’s National Institutes of Health (NIH) portfolio, overseeing delivery and strategic growth across the account. She brings more than three decades of public service experience, most recently as Senior Vice President of Operations and Chief Security Officer at NIH. Colleen combines deep operational insight with a collaborative, mission-first mindset to help clients strengthen organizational effectiveness, security, and resilience in support of critical biomedical research.
Managing Director, National Institutes of Health (NIH) Lead
Colleen McGowan
Sophie Stern
Thought leadership
Supporting execution through insights and perspective
Click below to view our insights.
View our KPMG leadership team
Spotlight on our people:
Thought leadership
A weekly digestible bite of healthcare regulatory, policy, and industry news relevant to our clients.
Around the World of U.S. Healthcare in 360 words or less
Contact our HHS leadership here.
How can we update and improve the consumer experience across our programs while maintaining compliance and trust?
Supporting execution through insights and perspective
Thought leadership
Our commitment to the HHS mission extends beyond the support of our clients and directly into the communities we are part of. Check out highlights of our team in the community!
Insight
Strengthening integrity in government programs
Strategies to elevate payment integrity and defend against fraud in federal agencies.
Read more
Insight
Around the World of U.S. Healthcare in 360 words or less
A weekly digestible bite of healthcare regulatory, policy, and industry news relevant to our clients.
Read more
INSIGHT
A better approach to rural health
The KPMG perspective
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INSIGHT
Preparing for the next health crisis
What federal HHS leaders can do now.
Read more
The challenges facing federal health leaders, delivering results under pressure, modernizing responsibly, and sustaining trust at scale, require more than point-in-time decisions. They demand ongoing insight into what works, what’s changing, and how leading organizations are adapting execution over time.
Explore the content below to get a deeper perspective and practical examples across finance, technology, risk, and mission delivery to help leaders strengthen execution today while preparing for what’s next.
Nick Shano is a director in KPMG’s Federal Advisory Practice with over 14 years of experience at the forefront of technology enablement and program strategy for HHS. He manages the critical relationship between KPMG’s Technology practice and the HHS account, connecting complex agency needs to high-impact solutions through trusted alliance partnerships and innovative delivery approaches. A champion of operational excellence and business process transformation, he leads multidisciplinary teams to deliver KPMG’s technology expertise against HHS mission-focused opportunities.
Insight
Beyond skills: How tasks and AI are reshaping work
Building agile, resilient workforces through task-first models.
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Click to view our insights
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Our work with HHS and its operating divisions is anchored in helping leaders achieve outcomes:
KPMG Community of Champions celebrating Jennie Luca, CEO of the Children’s Inn at NIH.
KPMG Community of Champions celebrating Friends of Patients at the National Institutes of Health.
The KPMG team created treasure boxes for children and their siblings staying at the Children's Inn at HIH during Communty Impact week.
The KPMG team supporting the Children’s Inn at NIH during their annual Evening for Hope Gala.
KPMG supporting the Friends of Patients at the NIH annual Golf Tournament.
The KPMG team assembled boxes of shelf stable food at the Capital Area Food Bank during Community Impact Week.
The KPMG team assembled boxes of shelf stable food at the Maryland Food Bank during Community Impact Week.
The KPMG team participate in an art and lunch session for adults with early stage memory loss at the JCA Kensington Club during Community Impact Week.